Capgemini Consulting 2008-2009

Manager of Information Strategy, Technology Transformation

Technology Transformation Global Consulting practice, led ‘IT Shared Services’ infrastructure design function focused on transforming the enterprise infrastructure of Loblaw, Canada’s largest food distributor and a provider of general merchandise products, in more than 1,000 corporate and franchised stores, across Canada.

Introduced ‘stabilization’ to the current state IT infrastructure supporting the national supply chain through risk assessment and remediation to include; introduction of IT governance (change control, access control, incident triage); alignment of controls to business need (impact analysis); prioritization of key process improvement efforts to include people, process and technology. 

Led effort to design and implement ‘IT Shared Services’ strategy across the Loblaw enterprise IT infrastructure to include; Network, Platforms, Storage & Backups, Monitoring & Event Management, Security, Database, and Data Center – Standards, Standard Operating Procedures, and Strategic Project Governance.